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Local Businesses in New York City

How local businesses across New York City's boroughs get found online, from Brooklyn storefronts to Manhattan side streets.

New York City is really a patchwork of neighborhoods, and local trade follows that pattern. A dentist on the Upper West Side, a bakery in Williamsburg, a plumber working out of Astoria and a cafe in Jackson Heights all draw most of their customers from a few blocks or a few subway stops around them. Foot traffic still matters, but so does the search someone runs on their phone while standing on a corner.

Across Manhattan, Brooklyn, Queens, the Bronx and Staten Island, people tend to look for a business by neighborhood name: "barber in Park Slope", "pharmacy near Fordham", "electrician Long Island City". They compare a few options, check hours and photos, read reviews and then call or book. A business that is easy to find and clear about what it offers has an edge over one that only exists as a name on a map listing.

That is where a simple website helps. A free website gives a neighborhood business its own page with services, opening hours, location and a way to get in touch, which supports the listings and word of mouth it already has. The articles in this collection look at how different kinds of New York businesses can use that kind of page in practical ways.

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